Returns Policy
If a product is ordered and not wanted, the UNUSED item can be returned. To return an item, it must be in brand new condition with original packaging. If the item cannot be resold or is a special order or custom made item, we cannot accept a return. Shipping is non refundable in either direction unless approved by JCERacing and if the error was from our side. All items wanting to be return MUST be reported within 30 days of the original invoice date. No items will be returnable after 30 days. All products shipped from the JCERacing warehouse are shipped via FedEx, UPS, USPS, or ISLAND WIDE and require a signature when delivered. Some packages shipped from the manufacturer may or may not require signatures for package release. FedEx, UPS, USPS, and DHL have package pick up locations if you are unable to sign for the package. If the package is returned to JCERacing or manufacturer, you will be responsible for the return shipping costs and pay a small restocking fee if you choose to not have the item reshipped. These fees will be charged to your account on file or will be invoiced to you. .
All products are shipped out from one of the authorized JCERacing shipping locations. JCERacing drop ships some products while some products ship direct from our warehouse. Special arrangements may need to be made for international orders and oversize packages.
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If you receive a damaged product, please do the following:
IMMEDIATELY CONTACT US BY EMAIL TO: shipping@jceracing.com
Keep the product with its original packaging and box
Make a list of the damaged or lost item(s) JCERacing will contact the shipper once we receive the email info above to schedule a pickup if needed. DO NOT send it back to the return address without written approval from JCERacing.Once the product is received back and inspected, a replacement or credit will be issued.
Shipping
Free Shipping Offers are for Standard Ground Delivery service and are only valid for shipping addresses within the 48 Contiguous United States and Puerto Rico. Truck freight and oversize packages still apply unless otherwise notes and can only be shipped to the lower 48 States & Puerto Rico. Same Day Shipping (on most parts) if you order by 5PM EST on a business day. We ship via UPS Ground, Fed Ex, DHL and/or USPS to all locations in the Continental 48 States & Puerto Rico.u.
The delivery time of your package primarily depends on the shipping carrier and the service level selected. For more info about our shipping policy go to https://jceracing.com/free-shipping/
JCERacing ships packages all over the globe. If you would like to see an estimated cost of shipping an item(s) internationally, simply send an email to shipping@jceracing.com with the desired item(s) you would like t buy and add full name and address to make you a quote.
